“Can I trust you, and can I trust your business?”
More and more consumers are asking themselves this question and looking to online trust indicators such as a good-looking website, online reviews, website speed, branding consistency, social media, and user experience to find the answers. These trust factors are vital to business success, so how do you build trust?
The key is consistency.
So how to you become consistent with all services you offer? In today’s digital age, the best way to do that is with your digital presence, your website, social media pages, Google MyBusiness and more. Develop trust digitally by being consistent everywhere you can.
Ask for reviews.
Building trust for our clients and their consumers is essential in every brand strategy that we develop. Whether you are getting reviews through Facebook, TripAdvisor, Google or email, the key is to ask. The more good reviews you get, the better. So help a happy customer become an advocate for your business by initiating a good review.
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